Q. How do I book an appointment?

A. You can book an appointment using the book appointment button above or clicking the link here.

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Q. When should I start shopping?

A. We recommend you start your dress shopping journey 12-18 months before your wedding date.

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Q. Do you cater for curvy brides?

A. Yes we do! We have on hand dress samples that go up to a size 30. If you are feeling a little nervous for your appointment why not give us a call and have a pre appointment chat to ask any questions to may have.

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Q. What deposit is needed to order my dress?

A. A 50% - 70% deposit is required upon ordering depending on each design or custom order.  Payment plans are optional and will not guarantee the order of your dress, until you meet more than 50%.

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Q. When is the remaining balance due?

A. Your remaining balance would be due at your first initial try on of your actual dress order. This will be either your "My Dress has Arrived" or your "First Fitting" appointment.

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Q. How many guests can I bring to my appointments? Can I bring children?

A. As much as we love to have fun in store, we ask that you bring no more than 4 guests plus yourself.  If you would like to bring additional guests a mid week appointment is advised.  We are open until 7PM Thursdays. Please get in touch to inform us of extra guests. 

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Yes, of course we allow children. As a family run business ourselves we adore having the little ones around.  Our only request is that there is an adult with them that can keep them company so they don't hurt themselves in store. Please note that sometimes children can be overwhelmed in the appointment so if you feel you may be distracted it may be best to find childcare. 

 

Q. What do I need to bring to my New Bridal Appointment?

A. For your New Bridal Appointment it is advised to bring along a pair of your fave heels wether they are black, blue, red.  This will help upon measuring for your length in the "ONE"

Your actual wedding Shoes are not required until your first and final fittings between 6 weeks of the wedding. If you already have shoes please feel free to bring them along.

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Q. When do I choose my accessories?

A. You can choose your veil and accessories as early on as your New Bridal Appointment when you say yes to the dress. However, speak to your stylist, as sometimes we recommend doing this at your "My dress has Arrived" or "First Fitting" appointment. Most of our accessories and veils take as little as 1-2 week to arrive. (Please be aware, that some designers do take longer to arrive)

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Q. What if I want to add sleeves/straps/gloves/scarf at a later date?

A. This can be done at your My dress has arrived appointment but not at your first fitting.

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Q. I want to loose weight before my wedding. When should I start shopping?

A. Don't worry! This is the most common query a bride has when saying yes to the dress. We would recommend still shopping during the recommended 12-18 month period and discuss your weight loss with your stylist. Here they will give you all our options on what to do specifically for you.

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Q. I have said yes to the dress in your store, what next?

A. Congratulations! All of your next steps are in your pretty bridal wallet. However, the detailed description of your next steps are now here on our website. Please click on the 'I SAID YES' tab above or click here.

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Q. I get married really soon. What are my options?

A. Don't panic! We have two options for you. If your wedding is over 20 weeks away we can get you a brand new dress in store. However, if it is under this time frame we have our "Runaway" bridal collection that is ready to take home on the same day as purchase.  

(You will find the Runaway bridal appointment in our booking section)

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Q. My budget is under £1000. Do you have anything for me?

A. Yes! Our 'Runaway' bridal collection is for you - a range of ex sample dresses all under £1000. Book this using the button above.

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Q. Is there parking?

A. Yes, we have FREE parking outside our store and around the residential area. Please do-not block a driveway and If you do happen to arrive early we have a lovely cafe next door in which you can enjoy a coffe before your fizz at your appointment with us. 

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Q. I have cancelled my wedding and have a dress with you, what do I do?

A. We are sorry to hear you have cancelled your wedding. If you could please email us at natalie@natalieannbrides.com to let us know and we will go through the next steps. More can be read by clicking     

 

Due to each dress being made to order there are no Refunds or Exchanges. This is a bespoke service offerening Made to order wedding dress designs. 

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If we haven't answered your questions please don't hesitate to contact us using the form below.